# Newbie with Ender 3 pro - Prints failing **URL:** \ **Category:** 3D Printers\ **Created:** [July 6, 2022, 4:48pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396 "2022-07-06T16:48:32Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![Bane](https://3dps-assets.b-cdn.net/letter_avatar_proxy/v4/letter/b/65b543/32.png) [@Bane](https://3dprintingspace.com/u/Bane)\ **Post date:** [July 6, 2022, 4:48pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/1 "2022-07-06T16:48:32Z")
I just purchased an Ender 3 pro. I’m trying to do a basic print of a filament guide for the 3 pro found at Thingiverse ([Ender 3 Filament Guide easy install by FlintWeiss - Thingiverse](https://www.thingiverse.com/thing:2920344/files)) Every time I try to print it (so far 3 tries), a piece twists and fails as shown in the picture below. What causes this and how do I fix it? I am using the filament that came with the printer. Thanks in advance for help on this. ![20220706_103117](https://storage.3dprintingspace.com/original/2X/5/5ba4d1fd6dd4f670653bee190ca983f8ee3c2548.jpeg) ---
**Author:** ![chris.p](https://3dps-assets.b-cdn.net/user_avatar/3dprintingspace.com/chris.p/32/5231_2.png) [@chris.p](https://3dprintingspace.com/u/chris.p)\ **Post date:** [July 6, 2022, 5:08pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/2 "2022-07-06T17:08:16Z")
Hi Bane, Looks like this model needs to be printed with supports. Have you turned support generation on in your slicer? That would help stop the bottom of the hook from deforming Chris ---
**Author:** ![Bane](https://3dps-assets.b-cdn.net/letter_avatar_proxy/v4/letter/b/65b543/32.png) [@Bane](https://3dprintingspace.com/u/Bane)\ **Post date:** [July 6, 2022, 5:26pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/3 "2022-07-06T17:26:34Z")
I have “print support structure” turned on in Creality Slicer. Should I try a different slicer software? ---
**Author:** ![chris.p](https://3dps-assets.b-cdn.net/user_avatar/3dprintingspace.com/chris.p/32/5231_2.png) [@chris.p](https://3dprintingspace.com/u/chris.p)\ **Post date:** [July 6, 2022, 5:45pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/4 "2022-07-06T17:45:22Z")
Hi Bane, See below images for the Creality Slicer settings. The first one shows support turned off, and the “printing in air” issue on the hook tip, ![image](https://storage.3dprintingspace.com/original/2X/c/cfdcdae70900059e5fd7343e6dfb412806e3e7b9.png) The second shows support turned on, ![image](https://storage.3dprintingspace.com/original/2X/5/5820eebdb84b25bd2ef7924153e5af9984778b66.png) Make sure you have the support placement set to _everywhere_, as you need the support to build off the part and not off the buildplate. If your slicer looks any different or is a different version, let me know and we can figure out where the specific setting you need is! Thanks, Chris ---
**Author:** ![Bane](https://3dps-assets.b-cdn.net/letter_avatar_proxy/v4/letter/b/65b543/32.png) [@Bane](https://3dprintingspace.com/u/Bane)\ **Post date:** [July 6, 2022, 5:59pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/5 "2022-07-06T17:59:04Z")
Mine came with Creality Slicer 1.2.3, so it looks like I at least need the 4.8 version you have. ---
**Author:** ![chris.p](https://3dps-assets.b-cdn.net/user_avatar/3dprintingspace.com/chris.p/32/5231_2.png) [@chris.p](https://3dprintingspace.com/u/chris.p)\ **Post date:** [July 6, 2022, 6:03pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/6 "2022-07-06T18:03:47Z")
Yes I would definitely update the slicer as you will gain many new features and try again with support turned on. if you have any issues after that let us know! Happy Printing Chris ---
**Author:** ![Bane](https://3dps-assets.b-cdn.net/letter_avatar_proxy/v4/letter/b/65b543/32.png) [@Bane](https://3dprintingspace.com/u/Bane)\ **Post date:** [July 6, 2022, 7:41pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/7 "2022-07-06T19:41:44Z")
How do you preview the supports like shown in your screen shots? ---
**Author:** ![era99](https://3dps-assets.b-cdn.net/letter_avatar_proxy/v4/letter/e/7ab992/32.png) [@era99](https://3dprintingspace.com/u/era99)\ **Post date:** [July 6, 2022, 8:01pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/8 "2022-07-06T20:01:47Z")
Bane, at the top centre, click the preview button. (See Chris.p’s screenshot) ---
**Author:** ![Bane](https://3dps-assets.b-cdn.net/letter_avatar_proxy/v4/letter/b/65b543/32.png) [@Bane](https://3dprintingspace.com/u/Bane)\ **Post date:** [July 6, 2022, 8:21pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/9 "2022-07-06T20:21:12Z")
The Creality slicer 4 with supports made all the difference. Thanks for the help everyone! ---
**Author:** ![chris.p](https://3dps-assets.b-cdn.net/user_avatar/3dprintingspace.com/chris.p/32/5231_2.png) [@chris.p](https://3dprintingspace.com/u/chris.p)\ **Post date:** [July 6, 2022, 9:06pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/10 "2022-07-06T21:06:54Z")
Glad to hear it ! We hope to see you around the forum in the future ! Chris ---
**Author:** ![Bane](https://3dps-assets.b-cdn.net/letter_avatar_proxy/v4/letter/b/65b543/32.png) [@Bane](https://3dprintingspace.com/u/Bane)\ **Post date:** [July 7, 2022, 3:45am UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/11 "2022-07-07T03:45:17Z")
Ok, I tried to print a different model. It shows this in preview, ![Screenshot 2022-07-06 213637](https://storage.3dprintingspace.com/original/2X/7/7eae7a872ac5100d8f31b28f334187c3d6553c89.jpeg) The end result of the print is the below. ![20220706_213828](https://storage.3dprintingspace.com/original/2X/c/c81d7fb9d974dd50abbec31b39df98b174269a87.jpeg) I’m completely flabbergasted by this. ---
**Author:** ![kitedemon](https://3dps-assets.b-cdn.net/letter_avatar_proxy/v4/letter/k/ecae2f/32.png) [@kitedemon](https://3dprintingspace.com/u/kitedemon)\ **Post date:** [July 7, 2022, 8:59am UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/12 "2022-07-07T08:59:46Z")
That is often called a spaghetti monster. To me it looks like there is not enough contact area for the amount of adhesion you have to your bed. You could try using a brim. It also looks like there is not enough supports. ---
**Author:** ![Bane](https://3dps-assets.b-cdn.net/letter_avatar_proxy/v4/letter/b/65b543/32.png) [@Bane](https://3dprintingspace.com/u/Bane)\ **Post date:** [July 7, 2022, 3:00pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/13 "2022-07-07T15:00:58Z")
What do you mean by brim? Thanks ---
**Author:** ![chris.p](https://3dps-assets.b-cdn.net/user_avatar/3dprintingspace.com/chris.p/32/5231_2.png) [@chris.p](https://3dprintingspace.com/u/chris.p)\ **Post date:** [July 7, 2022, 3:33pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/14 "2022-07-07T15:33:14Z")
Hi Bane, A brim helps to keep the part stuck to the build plate when you have only small surface areas touching the plate. A skirt helps to purge any filament that may have drooped out while heating and make sure when the part starts printing that the nozzle has filament ready to go. See below: ![image](https://storage.3dprintingspace.com/original/2X/9/9bd4575f7149dbb6426fa2ba2b911341d8d2fb1b.jpeg) A brim on the other hand touches the part and adds surface area to the first (or first few) layers, to help keep smaller items stuck well. See below: ![image](https://storage.3dprintingspace.com/original/2X/1/1a020903fda48c0691904a85f246c0fc6fdf4acb.jpeg) You can find these two settings in the build plate adhesion dropdown: ![image](https://storage.3dprintingspace.com/original/2X/a/abb38a1353481ba771c5d559cb5053ab697cc9f9.jpeg) What also helps with first layer printing is to slow down the speeds to help the plastic lay down smoother. Chris ---
**Author:** ![Bane](https://3dps-assets.b-cdn.net/letter_avatar_proxy/v4/letter/b/65b543/32.png) [@Bane](https://3dprintingspace.com/u/Bane)\ **Post date:** [July 7, 2022, 3:51pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/15 "2022-07-07T15:51:58Z")
So, I appear to have had a clogged extruder. I cleared it and things are better. Since, I’m new to all of this is there a quick start guide someone to recommend, about maintaining the printer/getting started? Is it generally recommended to take the filament out after I’m done using the printer for the day? Thanks all. ---
**Author:** ![chris.p](https://3dps-assets.b-cdn.net/user_avatar/3dprintingspace.com/chris.p/32/5231_2.png) [@chris.p](https://3dprintingspace.com/u/chris.p)\ **Post date:** [July 7, 2022, 4:19pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/16 "2022-07-07T16:19:58Z")
Yes, we do have a quick start guide for building and getting started with the printer, see link below [![](https://storage.3dprintingspace.com/original/2X/9/9aa726b4e6b4d3507cc8d8a7ec642f25b906f451.jpeg "Creality Ender 3 Pro Unboxing, Build, and Comparison") ](https://www.youtube.com/watch?v=yyqO-eDCZPY) Take a browse through the Youtube channel when you get a few minutes, there are a few videos on first prints and getting setup in slicers that you may find helpful as well! Chris ---
**Author:** ![era99](https://3dps-assets.b-cdn.net/letter_avatar_proxy/v4/letter/e/7ab992/32.png) [@era99](https://3dprintingspace.com/u/era99)\ **Post date:** [July 8, 2022, 2:03pm UTC](https://3dprintingspace.com/t/newbie-with-ender-3-pro-prints-failing/4396/17 "2022-07-08T14:03:12Z")
Bane, I find that I have problems if I leave the filament out overnight. It will need to be dried. If you aren’t actually printing with it, keep it in a sealed, low- humidity environment. And dry the filament frequently. If I’ve done a long print, I will dry the filament prior to storing it away. Best to prevent problems, rather than throwing out failed prints…