I get this question several times a week so I thought I would post it here in case anyone is wondering.
Here at 3DPC we do ETL certification for every printer we sell. ETL certification is an examination of electrical devices to allow them to be legally run in Canada. Canada is a little different from most countries. All electrical devices in Canada must have either an ETL or CSA certification on them.
The Governing body on this process is TSSA. Here is a link to their website for further information.
In order to complete this certification process, we must open every printer that comes into our shop and have it electrically examined and tested for qualification. Once complete you will find a rectangular blue sticker with the ETL logo on it. This tells you that yes we have opened every box certified and resealed it.
Here is a list of other items/industries that can be affected by ETL/CSA certification.
Be rest assured we do not sell “used” or “refurbished” printers unknowingly to our customers. At some points, we may have Demo or display models in store for sale but they are plainly marked as being demo units. We still stand behind them with all warranties handled in-house or through the manufacturer.
Hope this helps to answer any questions our customers may have.